Thank you for shopping at Bright Night Gin.
We want to make sure you have an exceptional experience with us
Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
Replacement / Refunds
If you notice that you have received the wrong item or it is defective, please let us know within 48 hours of receiving the goods. If you send us an email, please include as many details as possible including your order number as well as a picture of what is wrong with the product.
You can email us at info@brightnight.com.au
We offer a 14-day return policy on products that are faulty or delivered defective, and will provide replacement/refund within 7 days.
We also offer a extended return policy on products during Chrismas period (28 days return)
Return Cost is free
If you have to return a product because of an issue from our side (wrong product, defective or broken bottle) we will bear the cost of return and create a return label for you.
Contact Us
If you have any questions on how to return your item to us, contact us at info@brightnight.com.au